How to opt out of communications
Cobalt Dune Atelier is primarily an information and comparison website. In normal use, you can browse the site without providing any personal contact details. We do not run gambling accounts and we do not send casino marketing messages on behalf of operators.
If you have given us your contact details directly (for example, through our contact form or by emailing us) and no longer wish to receive follow-up messages from us, you can opt out at any time.
1. Email opt-out
If you receive a message from Cobalt Dune Atelier and would prefer not to receive further communication, you can:
- Reply to the email with the word “UNSUBSCRIBE” in the subject line or body; or
- Send a new email to support@cobaltduneatelier.com stating that you wish to opt out of future emails.
Once we receive your request, we will make reasonable efforts to honour it as soon as practicable and stop sending further non-essential messages.
2. Messages relating to existing enquiries
If you contact us with a specific question or issue, we may send you replies that are necessary to handle that enquiry. If you tell us that you no longer want a response, we will stop the conversation and close the thread where possible.
3. Casino and third-party communications
Cobalt Dune Atelier does not operate casino accounts and does not control the marketing communications you receive from third-party operators (such as Dream Vegas, Grand Ivy or Hopa) or other external services.
To opt out of marketing from a casino or any other third party, you must follow the instructions provided by that organisation. Typical options include:
- Using “unsubscribe” links in their emails or SMS messages.
- Adjusting marketing preferences in your account settings on their website or app.
- Contacting their customer support team and requesting removal from promotional lists.
We cannot unsubscribe you from communications sent by casinos or other companies, and we cannot access or change your marketing preferences on those sites.
4. Cookies and online tracking
If you want to limit cookies or similar technologies used on this Website, you can adjust your browser settings to:
- Block some or all cookies;
- Delete cookies already stored on your device; or
- Warn you before new cookies are stored.
Please note that blocking certain cookies may affect how the Website functions. For more detail, see our Privacy Policy.
5. Contact for opt-out requests
If you have any questions about opting out, or if you believe you are still receiving messages from us after requesting to stop, please contact:
Email: support@cobaltduneatelier.com
When you contact us, please include the email address that received the message so we can locate it and apply your opt-out request correctly.